Privacy Policy

In this privacy policy we explain how we collect and use personal data. This privacy policy applies to all personal data we process about you when you contact us.

Who we are

We are De Monchy International B.V., a market consulting partner and distributor that acts as a connecting link between leading manufacturers and the processing industry. It is located at Rivium 1e Straat 109, 2909 LE in Capelle aan den IJssel.

The Monchy International B.V. is responsible for the collection and use of your personal data as described in this privacy policy. For questions, remarks or complaints regarding the processing of your data you can contact us via info@monchy.com .

The types of personal information we process

We may collect and process the following categories of personal information:

Name and other identifiable information

For example, we can record your name, title, gender, date of birth.

Your contact information and information about your personal account or registration

Your contact information may include your address, location, telephone number and e-mail address. When registering for a particular service or creating a personal account, we may record your login details and other information that you enter on the account or registration form.

Our communication with you

We record your communication with us when you send us an email or online via social media chat. When you call us, we record your questions or complaints in our database.

Information we collect when you use our website

We can record your IP address, browser type, operating system, referring website, surfing behavior and click behavior when you visit our website. With your permission, we may also receive your location information. We may also receive an automatic notification when you open a newsletter or click on a link in a newsletter.

Information you share with us

If you respond to us on social media or complete a customer survey, you choose to share information with us.

Cookies and similar technologies

We collect information through cookies and similar technologies when you use our website. For more information, please read our cookie policy on the website.

How we collect your information

Monchy International B.V. may collect your personal data in various ways. This happens when you fill in a form, communicate with us via social media or subscribe to our newsletter. Depending on your social network settings, we may also receive information from your social network provider.

The purposes for which we use your data

The main purposes for which we use your personal information are:

To provide services to you

To make it easier for you to use our online services, we may analyze the data we collect about your use of our digital media and combine it with information collected through cookies and similar technologies. For example, to know which digital channel (e-mail, social media) or device (desktop, tablet or mobile) you prefer so that we can focus our communications on that channel or device.

To communicate with you

We use your contact details to communicate with you, answer your questions or handle your complaints.

For statistical research

Automatic tools are used to conduct statistical research into general trends in the use of our services, website and social media and into the behavior of the preferences of our customers and users. This allows us to develop better services. In addition, we may improve the design and content of our website.

We may aggregate and analyze various types of data to conduct our research. Only aggregated data is used: we do not use names, email addresses or other directly identifiable information. We may also combine such aggregate data with information from public sources (such as the CBS). Without your consent, we will not use sensitive data for this statistical research.

For direct marketing purposes

Your personal information may be used to send you newsletters or other marketing messages. We may use automated tools to analyze your personal information so that we know what information is relevant to you. To this end, we may use and combine the information described above. We may also combine such aggregate information with information we receive from public sources (such as the CBS). Without your consent, we will not use sensitive data for this statistical research.

The results of our analysis

The results of our analysis are used to tailor our marketing messages to your specific interests and preferences. For example, if our analysis shows that you may be interested in certain types of services, we may customize our newsletter and website with content that we think is relevant to you.

We use different channels for our marketing communications, such as email and social media. You may at any time revoke or object to your consent to the sending of marketing messages. Please follow the instructions in the relevant marketing message or contact us via info@monchy.com .

Disclosure and sharing of data with third parties

We may disclose or share your personal data with third parties for the following purposes:

For the support services we offer

For the provision of our services, we cooperate with third parties, such as social network providers and marketing agencies. All these third parties are obliged to protect your personal data and process it only in accordance with our instructions.

For statistical research and direct marketing

Your personal information may be used for the purposes of statistical research and direct marketing (see above).

Third party websites

Our website contains links to third party websites. If you follow these links, you will leave our website. This privacy policy does not apply to third party websites. Monchy International B.V. accepts no liability for the use of your personal information by these third parties. Your use of these websites is at your own risk. See the privacy policies of these third parties (if available) how they handle your personal information.

Security and storage

The necessary technical and organizational measures are taken to protect your personal data against loss or unauthorized use.  Your personal data will be retained for as long as is necessary for the purposes described in this privacy policy or to the extent necessary to comply with laws and regulations and to resolve disputes.

Children's privacy

Monchy International B.V. does not seek to collect information about children aged 16 or under, or to create interest segments that are specifically designed to target children. If you have any concerns about your child's privacy in connection with our services, or if you believe that your child has submitted personally identifiable information to our website, please contact us at info@monchy.com .

Your rights

You may request access to and the ability to update and revise your personal information. And you can invoke any other right that you have under applicable privacy laws, including, for example, objecting to the processing of your personal data. All you need to do is send a written request to:

The Monchy International B.V.
Rivium 1e Straat 109
2909 LE Capelle aan den IJssel
The Netherlands

You can contact us via info@monchy.com  if you have any questions, comments or complaints about this privacy policy.

How this privacy policy is maintained

This privacy policy is effective as of 20-08-2019 and replaces our previous privacy policy. This privacy policy is subject to constant review. We will notify you of any changes by posting the revised policy on info@monchy.com  and it will take effect immediately.

Our clients
  • ASML
  • Aalterpaint
  • ABB
  • Armor Group
  • Bechem
  • Carlisle
  • Cloetta
  • Dubor
  • Future pipe industires
  • PLP
  • DCI
  • Diffutherm
  • Nelf
  • Rhenus
  • Rotec
  • Soudal
  • Tacx
  • Wicro
  • Xtenders
  • Spaas
  • Stearinerie
  • Brabantia
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